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Troubleshooting Quick Reference

Cloudy, green, smelly, irritating: symptom to fix

Pool Name / Location:
Volume (US gal):
Dimensions (L x W x avg depth, ft):
Type (chlorine / saltwater):
Surface (inground / above-ground):
Date Started:

When something looks off, this page gets you from symptom to solution fast. The pattern almost never changes: test the water, fix the chemistry, and keep the pump running. Reach for shock and clarifier only when the numbers say so.

Chemical safety, every time

Troubleshooting Quick Reference

Match the symptom, check the likely cause, then act. Almost every pool problem traces back to chemistry or circulation, so test first and let the pump run.

Ideal ranges (backyard pools)
SymptomLikely causeWhat to do
Cloudy or hazy waterLow or zero FC, high pH, poor filtration, high CH, fine debrisTest and restore FC to target, lower pH to 7.2 to 7.8, run the pump 24/7, clean or backwash the filter, add clarifier only if needed.
Green water (algae)FC dropped too low, sunny warm spell, low CYA letting chlorine burn offBrush thoroughly, shock to the SLAM-level FC for your CYA and hold it, run pump 24/7, vacuum dead algae to waste, keep FC up until water clears.
Eye and skin irritationpH off (too low or high), high combined chlorine (CC), not low chlorineTest pH and bring to 7.2 to 7.8, check CC. If CC is above 0.5, shock to breakpoint. Irritation usually means imbalance, not too much chlorine.
Strong chlorine smellHigh combined chlorine (chloramines), not enough free chlorineCounterintuitive but true: shock the pool. Raise FC to breakpoint to burn off chloramines, then the smell clears.
Chlorine will not holdCYA too low (no UV protection) or too high (locks chlorine), or organic loadTest CYA. If under 30, raise stabilizer. If very high, dilute by draining and refilling. Shock and keep FC at the target for your CYA.
pH keeps climbingHigh TA, fresh plaster, aeration from features or salt cellLower TA toward 60 to 80 with acid and aeration, then maintain pH with small muriatic acid doses.
Scale or white crustHigh CH and/or high pH and TALower pH and TA into range. If CH is well above 400, partially drain and refill with softer water.
Stains on the surfaceMetals in water (iron, copper) or organic debrisIdentify metal vs organic with a stain test. Use a sequestrant for metals, ascorbic acid for stains, and keep leaves out.
Foamy waterAlgaecide overdose, low CH, or cosmetics and oils from bathersStop adding algaecide, check CH is at least 200, and let the filter run. Foam usually settles on its own.
Short filter cycles / high psiDirty filter, fine debris loadBackwash or clean the filter when psi rises 8 to 10 over baseline. Replace worn cartridges or old sand/DE as needed.

Notes

Your pool's recurring issues and the fix that worked, so next season you skip straight to the solution.

Always test before dosing and add chemicals in steps, retesting between additions. Dosing and range figures are estimates from standard pool-care formulas and are not a substitute for testing your own water. Educational only. Always follow the product label and local guidance.